jihost Terms & Conditions

1 Definitions

In these Terms, unless the context requires otherwise, the following definitions apply:

• "Platform" means the jihost website at jihost.co, all associated subdomains, mobile-optimised interfaces, and any other digital property operated by jihost.
• "Account" means the individual player account created by you upon registration with jihost.
• "Wallet" or "Balance" means the funds held in your jihost Account, including real-money funds and bonus credits where applicable.
• "Bonus Funds" means promotional credits awarded by jihost subject to wagering requirements and other conditions specified at the time of issuance.
• "Real Money Funds" means deposits made by you using GCash, Maya, bank transfer, or other approved payment methods, distinct from Bonus Funds.
• "Wagering Requirement" or "WR" means the number of times a Bonus amount (or Bonus plus Deposit, as specified) must be staked before withdrawal of winnings derived from that Bonus is permitted.
• "KYC" means Know Your Customer verification, the process by which jihost verifies your identity using government-issued Philippine identification documents.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the Philippine government body responsible for licensing and regulating gaming operations in the Philippines.
• "Prohibited Conduct" has the meaning given in Section 10 of these Terms.
• "Force Majeure Event" means any event beyond jihost's reasonable control, including but not limited to internet outages, government actions, natural disasters, civil unrest, or failure of third-party service providers.

2 Acceptance of Terms

Your access to and use of the jihost platform is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and registered players of jihost.

By clicking "Register", "Sign Up", "I Agree", or any equivalent affirmation during the registration process, or by using the jihost platform in any manner after these Terms have been published, you are deemed to have accepted these Terms in full. If you are accessing the jihost platform on behalf of another person, you represent that you have authority to bind that person to these Terms, though jihost notes that account sharing is prohibited under Section 5.

jihost reserves the right to amend, update, or replace these Terms at any time in accordance with Section 15. Your continued use of the platform following publication of any amendment constitutes your acceptance of the revised Terms.

3 Eligibility & Age Verification

3.1 Age Requirement

You must be at least 21 years of age to register and use the jihost platform. This requirement reflects the minimum legal age for participation in PAGCOR-regulated gaming activities in the Philippines. jihost strictly enforces this requirement and has zero tolerance for underage gambling.

3.2 Location Requirement

The jihost platform is licensed by PAGCOR to serve players physically located in the Philippines. Access to jihost from outside the Philippines may be restricted. You are solely responsible for ensuring that your use of jihost is lawful in your jurisdiction at the time of access.

3.3 Age Verification Process

jihost performs age and identity verification ("KYC") before processing any withdrawal from a player account. Acceptable documents include: Philippine National ID (PhilSys), UMID, SSS ID, driver's license, passport, or PRC ID. Additional documentation may be requested at jihost's discretion. Accounts for which age verification cannot be completed will be suspended, and any balance in such accounts will be handled in accordance with applicable PAGCOR regulations.

3.4 Excluded Persons

You may not open or use a jihost account if: (a) you are under 21 years of age; (b) you have previously been self-excluded or excluded from jihost or the PAGCOR gaming exclusion registry; (c) you are a director, officer, employee, or contractor of jihost or any of its affiliates; (d) you are a spouse, immediate family member, or household member of the foregoing; or (e) opening an account would violate any law applicable to you.

4 Account Registration & KYC

4.1 Single Account Rule

Each individual may register and maintain only one (1) jihost account. Multiple accounts held by the same individual, whether under the same or different names or contact details, constitute a material breach of these Terms. Upon detection of duplicate accounts, jihost will suspend all associated accounts, void any pending bonuses and bets, and apply any remaining balance in accordance with PAGCOR regulations. jihost uses automated and manual systems to detect duplicate registrations.

4.2 Accuracy of Information

You must provide accurate, current, and complete information during registration, including your legal name as it appears on your government-issued ID, your active Philippine mobile number, and a valid email address. You are responsible for keeping this information current. Providing false, misleading, or incomplete registration information is a breach of these Terms and may result in immediate account suspension.

4.3 KYC Verification

jihost is required by PAGCOR and applicable Philippine anti-money laundering laws (RA 9160, as amended) to verify the identity of all players. You agree to provide any documentation requested by jihost for this purpose. Failure to complete KYC within a reasonable period specified by jihost will result in suspension of withdrawal rights and may result in account closure.

4.4 Account Ownership

Your jihost account is personal to you and may not be transferred, sold, traded, or otherwise assigned to any other person. jihost reserves the right to close and void any account that has been transferred or is operated by someone other than the registered account holder.

5 Account Security

You are solely responsible for maintaining the confidentiality of your jihost account credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your login credentials with any other person. jihost will never ask you for your password through any channel.

You must notify jihost immediately if you suspect or become aware of any unauthorised access to your account. jihost will investigate all reported security incidents and may temporarily suspend your account during such investigation. jihost shall not be liable for any loss arising from your failure to maintain the security of your account credentials.

jihost employs industry-standard security measures including 256-bit SSL encryption, OTP-based two-factor authentication for new device logins, and automated fraud detection. These measures reduce but do not eliminate security risks, and you are advised to use a strong, unique password for your jihost account.

6 Deposits & Payments

6.1 Accepted Payment Methods

jihost accepts deposits via the following payment methods, subject to minimum deposit amounts and processing times as published on the platform: GCash, Maya (PayMaya), BPI Online, BDO, Metrobank bank transfer, 7-Eleven CLiQQ, Coins.ph, and USDT TRC20. The list of accepted payment methods may change at jihost's discretion. The minimum deposit is ₱100 for GCash and Maya. All deposits must originate from a payment method registered in your own name.

6.2 No Third-Party Deposits

Deposits on behalf of another person are strictly prohibited. You must not use a GCash or bank account registered in another person's name to fund your jihost account. Where jihost identifies a third-party deposit, the deposit may be reversed, and the account subject to further review.

6.3 Currency

All transactions on the jihost platform are conducted in Philippine Peso (PHP / ₱). Where a payment method processes transactions in a different currency, conversion is applied at the rate determined by the relevant payment provider. jihost is not responsible for currency conversion rates or fees applied by third-party payment providers.

6.4 Failed or Reversed Transactions

jihost is not liable for deposits that fail to reach the platform due to errors by the payment provider, insufficient funds in your source wallet or account, or technical issues beyond jihost's control. If you believe a deposit has been processed by your payment provider but has not reflected in your jihost wallet, contact support with your transaction reference number.

7 Withdrawals

7.1 Eligibility to Withdraw

Withdrawals of Real Money Funds may only be processed after: (a) your KYC verification has been completed and approved; (b) you have met any applicable wagering requirements on Bonus Funds; and (c) your account is in good standing with no active investigation for fraud or Prohibited Conduct.

7.2 Withdrawal Methods

Withdrawals will be processed to the same payment method used for the most recent qualifying deposit, or to a verified payment method registered in your name. jihost does not make withdrawals to third-party accounts or payment methods not registered to you. The minimum withdrawal is ₱200.

7.3 Processing Times

Standard withdrawal processing times are as follows: GCash and Maya — 5 to 30 minutes for amounts under ₱100,000; Bank transfer — up to 1 business day; amounts above ₱100,000 may require up to 24–48 hours for security review. jihost will make reasonable efforts to process withdrawals promptly, but processing times are subject to payment provider availability and may vary.

7.4 Withdrawal Limits and Fees

jihost does not charge fees on standard GCash and Maya withdrawals. Bank transfer withdrawals may incur fees charged by the receiving bank. Daily withdrawal limits apply and are published in your account settings. High-value withdrawals may be subject to enhanced verification procedures.

8 Bonuses & Promotions

8.1 General Bonus Terms

All bonuses, free bets, cashback offers, and promotions offered by jihost are subject to specific terms and conditions published at the time of each offer. In the event of any conflict between promotion-specific terms and these General Terms, the promotion-specific terms shall prevail with respect to that promotion only.

8.2 Wagering Requirements

Unless otherwise stated, Bonus Funds must be wagered a minimum number of times (the Wagering Requirement) before any winnings derived from those funds may be withdrawn. The applicable Wagering Requirement and any game contribution rates will be specified in the promotion terms. Not all games contribute equally to wagering requirements — live dealer games, table games, and certain slots may contribute at reduced rates.

8.3 Bonus Abuse

jihost reserves the right to void any bonus and withhold associated winnings where it has reasonable grounds to believe that a player has engaged in bonus abuse, including but not limited to: opening multiple accounts to claim bonuses more than once; using betting patterns designed to circumvent wagering requirements; or coordinating with other players to exploit promotional structures.

8.4 Bonus Expiry

Bonus Funds and any associated winnings that have not been withdrawn or used within the validity period specified at the time of issuance will expire and be removed from your account. jihost will make reasonable efforts to notify you before a significant bonus balance expires.

8.5 Promotional Eligibility

jihost reserves the right to restrict participation in specific promotions to players who meet defined eligibility criteria, including account age, deposit history, and player tier. jihost may withdraw any promotion at any time without prior notice where required by PAGCOR regulation or operational necessity.

9 Betting Rules

All bets placed on the jihost platform are subject to the specific rules applicable to each game, sport, or market, as published within the game interface or sportsbook section. In the event of a dispute regarding a specific game outcome or betting result, the rules published within that game or market at the time the bet was placed shall govern.

jihost reserves the right to void, suspend, or cancel any bet where: (a) the bet was accepted as a result of a system error or manifest error in the published odds or game outcome; (b) there is evidence that the bet was placed in connection with Prohibited Conduct; or (c) the underlying event has been subject to irregular activity that may compromise the integrity of the result.

In the event of a system or technical failure that interrupts a gaming session, jihost will use all available data to reconstruct the game state and resolve the session fairly. Where this is not possible, the affected bet will be voided and the staked amount returned to your jihost wallet.

10 Prohibited Conduct

The following conduct is strictly prohibited on the jihost platform. Violation of any of the following may result in immediate account suspension, voiding of all pending bets and bonuses, forfeiture of any balance held in the account (where permitted by PAGCOR regulation), and referral to the appropriate Philippine authorities:

• Opening or operating more than one jihost account;
• Providing false, misleading, or inaccurate registration or KYC information;
• Using software, algorithms, bots, or automated systems to gain an unfair advantage over other players or the house;
• Exploiting errors, glitches, or malfunctions in the platform software;
• Engaging in any form of match-fixing, result manipulation, or collusion;
• Using the jihost platform to launder money or facilitate any financial crime;
• Accessing the jihost platform from a jurisdiction where doing so is unlawful;
• Allowing an excluded or underage person to use your account;
• Engaging in abusive, threatening, or harassing behaviour toward jihost staff or other players;
• Any other conduct that jihost, in its reasonable judgment, determines to be harmful to the integrity of the platform or to other players.

11 Responsible Gaming

jihost is committed to promoting responsible gaming and minimising the risk of problem gambling among its players. jihost provides the following tools, accessible from your account settings after logging in:

• Deposit Limits: Set a maximum daily, weekly, or monthly deposit cap. Changes to reduce a limit take effect immediately; requests to increase a limit are subject to a 24-hour cooling-off period.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Reality Checks: Configure timed notifications showing elapsed play time during a session.
• Cooling-Off Period: Suspend your account for a defined period (1 day to 6 weeks) without permanent closure.
• Self-Exclusion: Permanently or semi-permanently exclude yourself from the jihost platform. Self-exclusion requests are actioned within 24 hours and cannot be reversed during the selected exclusion period.

jihost coordinates with the PAGCOR gaming exclusion registry. A self-exclusion request submitted through jihost will be forwarded to PAGCOR for registration in the national exclusion database. For more information on responsible gaming resources available in the Philippines, please visit the jihost Responsible Gaming page.

12 Intellectual Property

All content on the jihost platform, including but not limited to the jihost brand name, logo, website design, software, graphics, text, game interfaces, and promotional materials, is owned by or licensed to jihost and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works of any jihost content without prior written authorisation from jihost.

Game titles, software, and content provided by third-party game developers (including Pragmatic Play, Evolution Gaming, NetEnt, and others) are licensed to jihost by the respective developers and are subject to those developers' intellectual property rights. Your use of any game on the jihost platform does not grant you any intellectual property rights in or to the game.

13 Limitation of Liability

To the maximum extent permitted by Philippine law, jihost's total aggregate liability to you arising from or in connection with your use of the jihost platform shall not exceed the total deposits made by you to jihost in the 30-day period immediately preceding the event giving rise to the claim.

jihost shall not be liable for: (a) any indirect, incidental, consequential, or punitive loss or damage; (b) loss of profits, revenue, or anticipated winnings; (c) service interruptions caused by Force Majeure Events; (d) acts or omissions of third-party payment providers, game developers, or telecommunications providers; or (e) any loss arising from your reliance on information published on the platform that has subsequently been updated or corrected.

Nothing in these Terms limits or excludes jihost's liability for: (a) death or personal injury caused by jihost's negligence; (b) fraud or fraudulent misrepresentation by jihost; or (c) any liability that cannot be excluded or limited by Philippine law.

The jihost platform is provided "as is" and "as available." jihost does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. jihost makes no representations about the suitability of the platform for any particular purpose.

14 Dispute Resolution

14.1 Initial Complaints

Any complaint relating to your jihost account or a bet outcome must first be submitted to jihost customer support via live chat or email at [email protected]. jihost will acknowledge all formal complaints within 5 business days and provide a substantive response within 28 days of receiving all information required to investigate the complaint.

14.2 PAGCOR Referral

If you are dissatisfied with jihost's resolution of your complaint, you may refer the matter to PAGCOR as the applicable regulatory authority. PAGCOR's complaint procedures are available on the PAGCOR official website. jihost will cooperate fully with any PAGCOR investigation.

14.3 Arbitration

Any dispute not resolved through the foregoing process shall be submitted to binding arbitration under the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI), with proceedings conducted in Makati City, Metro Manila, in the English language. The arbitration award shall be final and binding on both parties.

15 Amendments

jihost reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email notification or a prominent notice on the jihost platform at least 14 days before the changes take effect, except where a change is required immediately by law, PAGCOR direction, or to address a security threat, in which case changes may take effect immediately.

If you do not accept an amendment, you must stop using the jihost platform and request closure of your account before the effective date of the amendment. Your continued use of the jihost platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

16 Governing Law

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Subject to the arbitration clause in Section 14, you irrevocably submit to the exclusive jurisdiction of the courts of Makati City, Metro Manila, for any matter not subject to arbitration.

These Terms shall not be interpreted to confer any rights on any person who is not a party to this Agreement. The failure of jihost to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other provision.

17 Contact Information

For questions, complaints, or correspondence relating to these Terms, please contact jihost through the following channels:

• Live Chat: Available 24/7 on every page of the jihost platform.
• Email: [email protected] (response within 5 business days for non-urgent matters)
• Responsible Gaming concerns: jihost Responsible Gaming page

Please do not use the contact details above to report suspected minors accessing the platform or urgent account security issues — use the 24/7 live chat for these matters to ensure the fastest possible response.